FAQs

Detailed information on course offerings, accreditation, payment options, and more. 

What is ACH Training Academy?

ACH Training Academy is a leading provider of healthcare training, offering a wide range of courses designed to enhance the skills and knowledge of healthcare professionals.

How do I book a course?

To book a course, visit our “Book Training” page, select your desired course and date, and follow the registration steps to secure your spot.

What courses do you offer?

We offer courses in First Aid, Care Certificate, Medication Administration, Mandatory Training, PMVA, PMVA Refresher, and MAPA, among others.

Who are your courses for?

Our courses are designed for healthcare professionals, caregivers, and anyone looking to enhance their skills in the healthcare sector.

What is the Care Certificate?

The Care Certificate is a set of standards that health and social care workers must adhere to. It ensures that workers have the necessary skills and knowledge to provide high-quality care.

What is PMVA training?

PMVA (Prevention and Management of Violence and Aggression) training teaches techniques to manage and prevent aggressive behaviour in healthcare settings.

Do you offer refresher courses?

Yes, we offer PMVA Refresher courses to help professionals update and refresh their skills.

How long are the courses?

Course lengths vary. For example, the PMVA course is typically three days, while First Aid and Medication Administration courses may be shorter.

Are your courses accredited?

Yes, many of our courses are accredited by relevant professional bodies, ensuring high standards of training.

Will I receive a certificate?

Yes, upon successful completion of each course, participants receive a certificate of completion.

How do I pay for a course?

You can pay for courses via our secure online payment system. We accept various payment methods for your convenience.

Can I reschedule my training session?

Yes, if you need to reschedule, please contact us as soon as possible to arrange a new date.

What is included in the course fee?

The course fee typically includes all training materials, access to the course, and certification upon completion.

Where are your training centres located?

We have training centres in multiple locations. Visit our “Contact” page for detailed information.

What if I need help during the course?

Our instructors are available to provide support and answer any questions you may have throughout the course.

Do you offer online courses?

Not at the moment.

What are the prerequisites for your courses?

Prerequisites vary by course. Some may require prior knowledge or experience, while others are suitable for beginners.

Can I get a refund if I cancel my booking?

Refund policies vary. Please refer to our Terms & Conditions for detailed information on cancellations and refunds.

How do I contact ACH Training Academy?

You can contact us via the “Contact” page on our website, where you’ll find our phone number, email address, and contact form.

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